TKAV Inc
TKAV Inc — Privacy Policy
Privacy Policy
Effective date: September 26, 2026
Information We Collect
When you contact us or use our logistics and transportation services, we may collect the following personal information:
- Name and business name
- Phone number and email address
- Pickup and delivery addresses
- Shipment details (commodity, dates, special instructions)
- Any other information you provide when communicating with us
How We Use Your Information
We use the information we collect to:
- Provide logistics and transportation services, including scheduling pickups and deliveries
- Send service-related communications, including appointment reminders and shipment status updates by phone, email, or text message (SMS)
- Respond to your inquiries and customer service requests
- Maintain business records and comply with legal obligations
Who We Share Information With
We do not sell your personal information. We share information only as needed to operate our business:
- With carriers, drivers, and service partners directly involved in completing your shipment
- When required by law, regulation, or legal process
SMS consent is not shared with third parties or affiliates.
SMS Terms & Conditions
By providing your phone number and opting in, you agree to receive text messages (SMS) from TKAV Inc. Message types may include:
- Appointment reminders
- Pickup and delivery notifications
- Order and shipment status alerts
- Account notifications
- Message frequency may vary.
- Message and data rates may apply.
- To opt out at any time, reply STOP. You will no longer receive SMS messages from us after opting out.
- For help, reply HELP or contact us at ops@tkavinc.com or (331) 299-2555.
Contact Us
If you have questions about this privacy policy or our SMS program, contact us:
- TKAV Inc, 367 S Rohlwing Road, Unit R, Addison, IL 60101
- Phone: (331) 299-2555
- Email: ops@tkavinc.com